Contact

Get in touch.

Best way to reach us depends on what you need. For ride requests, posting through the request form is faster than emailing us.

General email

Questions about the platform, partnerships, press, or anything non-urgent.

[email protected]

Driver support

Driver onboarding, profile edits, rider-driver disputes, payouts.

[email protected]

Rider help

Questions about a request you posted, or issues connecting with a driver.

[email protected]
Please note: RidePickup is an information marketplace — we don’t dispatch rides, assign drivers, or operate vehicles ourselves. If you have a specific ride need, post it through Request Quotes so drivers can respond directly. Once you choose a driver, all trip coordination (pickup time, payment, changes) happens between you and the driver.

Need a ride?

The fastest way is to post a request — not email us. Drivers will quote you within a few hours.